Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or NHS App)
- using our online system
- calling the surgery during our opening hours
Repeat Prescriptions
You may request your repeat prescription either by handing in your computer slip at the reception or by telephoning the repeat prescription line. Alternatively you can now order on line by following the link at the top of this page once you have registered for this service, please ask at reception.
- Leven – Telephone 01964 543873 between 09:00 – 12:00 and 14:00 – 16:00 Monday & Tuesday, 09:00 – 12:00 on Wednesday, Thursday and Friday.
- Beeford – Telephone 01262 488460 between 08:30 – 11:00 Monday to Friday.
Repeat prescriptions will be available for collection at Leven Pharmacy or Beeford Surgery.
Please allow five full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
You can also use our online form to ask us questions about your prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z on the NHS website.
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges on the NHS website.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Find a pharmacy on the NHS website.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Urgent Medication Requests
To obtain medication urgently contact the surgery by the above methods stating that it is an urgent request. You will then be asked to collect the prescription from the surgery at 17:00. You will then need to take it to pharmacy for dispensing.
Please allow FIVE full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Delivery Service
A delivery service for repeat prescriptions operates to Skirlaugh Post Office, Brandesburton Post Office, Skipsea Post Office and North Frodingham Cherry’s Garage. Please ask our Care Navigators each time you order your prescription if you wish to use this service, otherwise we will assume that you will collect your prescription from the surgery or pharmacy. We also operate a home delivery service every week day between 13:00 – 15:00; someone must be in to receive the delivery.
If you are exempt from paying for your prescription, please advise the receptionist each time you place your order.
In line with national policy, we only prescribe one month’s supply of medication at a time, with the exception of the contraceptive pill and hormone replacement therapy (3 months).
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
Medication Reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Pharmacy/Dispensing
Mr David Buckley is our Pharmacy Manager and is available for advice during office hours on 01964 544006.
Under NHS regulations we are allowed to dispense medicines for patients who live more than a mile from a chemist. Prescription charges are payable on collection of medication.
If you are exempt from these charges you are (by law) required to show proof of exemption. This is not at our discretion.