Suggestions & Complaints

Want to make a suggestion to the practice?

 If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

 

Contact the surgery for any suggestions or complaints.

Want to make a complaint?

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Complaints Form

Complaint form.pdf

Complete this form and hand in at the surgery to make a complaint.

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the surgery and the Business Manager will deal with your concerns appropriately.